Computers & employee setup
Troubleshooting, replacements, data transfers, and getting a new employee’s workstation ready.
LOCAL IT SUPPORT FOR SMALL BUSINESSES
Computers, Microsoft 365, email, and office Wi-Fi. Get practical help directly from David Williams, with clear pricing and work that fits your setup.
Danville San Ramon Alamo Blackhawk
Looking for help at home? You’re welcome here, too.One point of contactWork directly with David
Scope before surprisesAgree on the work and rate first
Support by appointmentConfirm availability before booking
FOR SMALL TEAMS WITHOUT IN-HOUSE IT
From one troublesome workstation to a planned office upgrade, start with the problem you need solved.
Troubleshooting, replacements, data transfers, and getting a new employee’s workstation ready.
Account setup, Outlook problems, domain connections, and help making sense of the services you already use.
Connection problems, coverage improvements, shared printers, and planned network changes.
Review your backup approach, account protection, equipment, and next steps before making changes.
Remote assistance, onsite appointments, and scoped projects.
Tell David what you needSTRAIGHTFORWARD BUSINESS PRICING
Book support for a specific issue, plan an improvement, or get a clearer picture of your current setup.
REMOTE SUPPORT
$125/ hour
Troubleshooting and account assistance when remote access is suitable.
30-minute minimum.
15-minute increments afterward.
ONSITE SUPPORT
$150/ hour
Hands-on help with your computers, office network, and connected equipment.
One-hour minimum.
15-minute increments afterward.
SMALL-OFFICE TECHNOLOGY REVIEW
$350fixed scope
One location, up to five computers, up to two hours onsite, and a short written action list.
Scope agreed in advance.
Implementation quoted separately.
Projects receive a written quote. Ongoing support is scoped after reviewing your setup and needs.
These rates apply to new work. Existing quotes and agreements are honored. Hardware, software, subscriptions, and third-party charges are separate.
Ordinary travel within Danville, San Ramon, Alamo, and Blackhawk is included in onsite rates. Additional travel or parking is agreed beforehand. Approved research, configuration, documentation, and vendor coordination are billable work.
The technology review is a limited review of your setup and priorities. Repairs, implementation, and any additional work require separate approval. Appointments and response arrangements are confirmed before booking; emergency or continuous support is not included.
WHAT TO EXPECT
You don’t need to know the technical name for the problem. Tell David what’s getting in the way.
Share the issue, the equipment involved, and when you need help. We’ll discuss fit and availability.
Confirm the scope, rate or quote, and appointment before work begins.
Get practical assistance, an explanation of the changes, and any agreed next steps.
YOUR BUSINESS ONLINE
Build a useful website, refresh an existing one, or untangle a domain and email setup.
Website projects have their own written scope and quote. Hosting, content, updates, and any ongoing care are discussed before you commit.
Discuss a website projectWHAT DOES YOUR SITE NEED TO DO?
HOME COMPUTER HELP, TOO
Slow computers, a new laptop, a stubborn printer, or Wi-Fi that won’t reach the next room. Home support is still part of HashBit.
Drop-off by arrangement. Parts and specialty work quoted separately. Confirm scope, minimums, and availability before booking.
Ask about home helpMEET YOUR LOCAL IT PERSON
HashBit IT Solutions is my local computer-support and website business.
I help small businesses and home users in Danville, San Ramon, Alamo, and Blackhawk. When you contact HashBit, you work directly with me.
My approach is straightforward: listen to the problem, explain the options in plain English, and agree on the work before getting started.
Have a project in mind, or just a problem you’re tired of working around? Let’s talk about the next step.
Get in touch with DavidA FREE HASHBIT RESOURCE
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LET’S START WITH THE PROBLEM
Tell David about your business, the issue or project, and your preferred timing.
We’ll discuss the right next step and confirm availability before scheduling work.
Contact hours: Monday–Friday
8:30 AM–5:30 PM · Texts welcome
Work is scheduled by appointment. Please keep passwords and sensitive documents out of ordinary email and texts.